FAMILY FROM OUR WEDDING

Monday, August 18, 2008

WELCOME TO INSURANCE HELL

Its slow for a monday...
but I do have some advice to share with you.. Standing on 12ft soapbox because I need to shout!!!!!!

WHEN YOU ARE GOING TO A DOCTORS APPOINTMENT REGARDLESS IF IT IS THE EYE DOCTOR OR your REGULAR DOCTOR.. C'MON FOLKS KNOW YOUR STUFF... AND HAVE MANNERS!!!!!!
Obviously I am a little pissy right now.. because .. we had an 830 patient who not only decided to be a no show but never called... this is NOT right! Nor is it right to think.. we know all about YOUR insurance, we have limited info regarding the insurance we carry... You should know your benefits.. or at the very least the types of insurance you carry.. or wether or not you have a vision rider or not... you should know wether or not your insurance covers vision too..It is not my responsibility to know all about your insurance. Yelling at me .. won't make me know more than I know... It is not my job to research your insurance benefits , My job is to seek authorizations and make sure your insurance is valid. I have no idea why your insurance does not cover everything they say they will.. perhaps thats why they always say THIS is not a guarantee of coverage..sheesh.. I do not know everything.. sometimes I wish I did though!
NOW FOR YOU ASSHATS AT THE INSURANCE COMPANIES.
I am not a mathmatician so say what you mean and mean what you say... I say stick with a fucking formula that is simple and easy for all people to understand that does not require an encyclopedia of math to know what they hell you are talking about... If you tell a patient you care going to pay fucking 55.00 for a exam pay it damnit! dont divide it 12 ways to hell and beyond and expect me to be able to decipher what you are TALKING ABOUT.. I DO NOT KNOW nor do I CARE keep it SIMPLE PULLLLLEEEEEZEEEE!!! You make my life a living HELL at work! and I passionately hate you and feel sorry for all of your employees.. except the ones that are not located in the UNITED STATES OF AMERICA.. yes thats right... HIRE FROM FUCKING WITH IN.. I am so tired of talking to "JOE" in Kazakistain who knows jack shit about what I need and I can not understand what he is saying .. while he fucking reads to me out of a fucking book that does not have the answers to my questions in the first place.. SHEEESH!!!! HIRE AMERICANS we need the JOBS!!!!! .. I often say Insurance companies are secretly the Taliban.. I am starting to believe it now.. MAKE YOURSELVES USER FRIENDLY FOR BOTH THE PROVIDER AND PATIENT!!! by keeping it fucking simple.. DAMNIT!!!!!!!
FOR EVERY INSURANCE MANAGER OF OFFICE PERSON OUT THERE WHO WORKS WITH MEDICAL INSURANCE.. I SALUTE YOU FOR YOUR PATIENCE AND ABILITY TO NOT HAVE YOUR BRAIN MELT OUT OF YOUR EYES AT ANY GIVEN MOMENT... I on the other hand have lost my brains many times due to melt downs... sigh...
Thats my rant for today ..
In other news had a really great weekend which I will be writing about tomorrow..
hope the weekend was kind to you too..
Wish me well
Wish you well too

1 comment:

buddha_girl said...

*guffawing*

You said "hell."

And typed in all caps.

I LOVE it when you lose your shit! Very classic, Honi!